Privacy Policy
Last updated: March 6, 2026
Electric Evolution E-Bikes (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (electricevo.com), visit our showroom, or use our services.
1. Information We Collect
Personal Information You Provide
When you interact with us, you may voluntarily provide personal information, including:
- Name, email address, phone number, and mailing address when filling out our contact form or making a purchase
- Payment information when completing a transaction (processed securely through our payment providers)
- Vehicle and service details when scheduling repairs or service appointments
- Any other information you choose to provide in correspondence with us
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Browser type, operating system, and device information
- IP address and general location data
- Pages visited, time spent on pages, and referring URLs
- UTM parameters and campaign attribution data from advertising links
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping nationwide
- Respond to your inquiries and provide customer support
- Schedule and manage service and repair appointments
- Send transactional emails related to your purchases or service requests
- Improve our website, products, and services based on usage patterns
- Measure the effectiveness of our advertising campaigns through attribution tracking
- Comply with legal obligations
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Payment processors: To securely process your transactions
- Shipping carriers: To deliver products you have purchased
- Email services: To send transactional communications related to your orders or inquiries
- Legal compliance: When required by law, regulation, or legal process
4. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. These may include:
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors interact with our website
- Advertising attribution: UTM parameters used to measure the effectiveness of our marketing campaigns
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Payment information is processed through secure, PCI-compliant payment processors. We do not store your full credit card information on our servers.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
To exercise any of these rights, please contact us using the information provided below.
8. Third-Party Links
Our website may contain links to third-party websites, including manufacturer and brand partner sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: